5 year insurance backed residential warranty inc. Accidental Damage

Relax and enjoy your new furniture.

Buying new furniture is one of the largest purchases you will make for your home so you need to protect it. As we all know accidents do happen, a stain if not removed correctly can permanently affect the appearance of your furniture.

We want you to sit back and relax with the peace of mind that all your residential FrontRow™ home cinema seating is protected by the Newline 5 Year Care Plan.

If you would like confirmation of Warranty Terms and conditions – please download here.

IPID form – please download here.

The insurance is limited to the United Kingdom, the Channel Islands and the Isle of Man.

Structural defects

Defects to frames caused by breakage or becoming warped
Peeling of the finish on solid wood, veneered or laminate furniture
Defects of mechanical, electric recliners and components
Bending and breakage of metal components
Broken zips, castors, and buttons
Separation of seams and stitching
Lifting or peeling of the hide on leather bed frames and dining furniture
Loss of resilience to foam and fibre interiors

What is not insured?

Any damage (structural or otherwise), soiling or staining caused: a. Prior to or during delivery b. By fire, fire damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster
Structural defects first discovered during the manufacturer’s warranty period
Stains and damage that are consistent with wear and tear
Variations in batches of dyes, where a part is replaced the colour match will be within a commercial tolerance,
Consequential loss of any kind and or loss of use
Damage not consistent with the original claim or misrepresentation of an occurrence
Repairs carried out by a technician not assigned by the service provider, or damage caused by a third party contractor
Damage to insured items used for rental / sublet or commercial purposes, or furniture in storage or transit